Reporting concerns

If you think a child or young person is being harmed or at risk of being harmed you must contact the First Point of Contact (FPOC), Children's Services and tell them your concerns. It might be you that's being harmed. Don't delay, please contact us straight away - we're here to help you.

Please report your concerns to FPOC on 0345 678 9021.

If you need to report concerns out of office hours then please contact the Emergency Duty Team on 0345 6789040.

If you are a professional reporting concerns then you will need to follow this up in writing using the Multi-agency Referral Form (MARF).

Alternatively, you can report your concerns online to the NSPCC via the 'Report child abuse online - NSPCC website'.

You can also speak to:

  • Protecting Vulnerable People (West Mercia Police): 0300 333 3000
  • NSPCC: 0800 800 5000
  • Childline: 0800 1111

If a child is in immediate danger

If you think a child is in immediate danger, call the emergency services on 999.